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What Customers Are Saying About Online Fence Supply


"We have completed the installation of our fencing and it looks great.  Thanks for providing a quality product, at a reasonable price, in a timely manner."

Thomas B.; Ashland, KS

"I placed on order in May of this year that was freight forwarded to the Caribbean and the client is very satisfied with the project. I've attached some pictures of the fencing sections installed and of pickets used for patio railing. After installation, I've had quite a bit of interest in aluminum fencing and I have two other clients wanting gates as well as fence and rail sections."

Rondie E.; Miami, FL
A Aluminum Fence

"I had HD quote me materials + installation price. For the same job the materials were $4,000 higher and the labor was $1,000 higher. Same quality product. I saved a total of $5,000. They brought the goods on a pallet which was unloaded by a lift gate truck. I believe the freight was included by this size order. Also, they doubled and tripled checked my order and made recommendations. Furthermore, they held the order for 3 months for me till the job was ready to ship. Finally, they took AMX. Order a sample in advance and compare the quality. You'll see...same quality."

Randy P.; Centerport, NY

"Thank you for your help in providing our client with the highest level of satisfaction. They love the final product. Attached are a few pictures for your entertainment."

Jeff M.; Morgan City, LA
Style A Double Drive Gate Style A Double Drive Gate


"Hi Lucy, I wanted to let you know that I received the touch-up paint. Thank you. We almost have our driveway gate project complete and I wanted to share a couple of pictures with you. Please see attached. The gate will go a long way towards keeping our small children in the yard and has, now with a closed-in backyard, given us the opportunity to get a puppy this coming Spring! My wife and I absolutely love it. It’s very attractive and very well built. Although no one has taken a ride on it yet (did I mention the small children?), I’m sure it will hold up well for years to come."

 

Jason A.; Columbus, OH
Style B Driveway Gate Style B Driveway Gate

"Alden, Please find attached some photo's of our "New Gate" installed. I also included some photo's of the "Old Gate" as well a picture of our neighbors gate. Clearly our neighbors will be jealous. Hoping a picture of the "New Gate" will make it into your Gallery. Please let me know if you do add it. Hoping the columns/post never have to be removed poured 5-80# bags of concrete at each post and filled them solid with Southern Yellow Pine. They are SOLID!!! and set perfectly. Is there any chance you could send me another can of touch-up paint? I used up what you sent painting the Brackets [so they match the posts] for the new Gate Opener, they are sending me an additional bracket part and would like everything to look perfect to start. Again, we love the gate."

Peter S.; Jupiter, FL
Custom Driveway Gate Before

Customer Submitted Pictures
White Aluminum Fence White Aluminum Fence
Greg M.; Boynton Beach, FL

Customer Submitted Pictures
Aluminum Bronze Fence Aluminum Bronze Fence
John B.; Canyon, TX

"I shopped around and received pricing from a number of vendors. Home Depot had an installed price of $9,000. Ridiculous! So I bought the product from onlinefence for $2,182 with free delivery and no tax and had my contractor install for $1,200."

Randy P.; Centerport, NY - Facebook Post

"We just replaced 40ft of wood handrail with new vinyl handrail. I couldn't be happier with the final outcome. No more splinters and twisted wood. Thank you OFS for a great product, great service and fast delivery."

Lois W.; Indian Trail, NC
Vinyl Handrail Vinyl Handrail

"Great aluminum handrail system. Fast shipping, easy to install and great customer service."

C&A Fencing; Charlotte, NC
Aluminum Handrail Aluminum Hand Rail

"Great quality product, quick delivery, clear instructions. I'm very happy that I chose Online Fence Supply"

Mike D.; Havertown, PA - Facebook Review
"Thanks so much! I actually found it and it was super easy to install! Thanks for an amazing purchase with fast shipping!"

Kayla B.; Tuscumbia, AL
Style 1 Aluminum Gates

"Great company to work with, very quick shipping, Lucy in sales was so helpful to any questions we had. Very competitive prices too!"

Kathy K.; Piney Flats, TN - Facebook Review

"We've had our fence for 2 years now, ordering was simple, shipping was right on, and the fence has held up perfect. I shopped around at our local Home Depot and Lowes. The prices were cheaper here and there were more options. 3 gates, 50 sections and 51 posts."

Justin S.; Granger, IN - Facebook Review
Style B Aluminum Fence Style B Aluminum Fence

"I just wanted to send a photo of our new gates. Again, I wanted to say thank you for all of your help. I did purchase the D&D tech Magnalatch vertical pull lockable gate latch but I need to return it. We are unable to use it and would like to return for a refund. So happy with these gates, we have received many compliments! Also, I have given your website to many new customers for you! Please send me info as to where I can send the lock and what information you need. Look forward to hearing from you soon. Thanks again."

Brenda G.; High Point, NC
Style B DD Gate

Two-tone Vinyl Fencing Installed By Soldier Fencing; Myrtle Beach, SC
Vinyl Fencing

"The customer service was awesome.  I spoke to both Lucy and Chris they answered all my product questions and installation questions.  I will refer them to everyone I know.  The Quality and Professionalism is thru the roof amazing.  To be a first time installer it is very simple and easy to install.  The website is user friendly.  The installation instructions and video are very helpful."

Chris F.; Concord, NC
Style E Aluminum Fence Style E Aluminum Fence Style E Aluminum Fence

"We love you guys for for the way you are professionally and personally caring people we will recommend you as long as we are around."

Meredith M.; Palm Beach Gardens, FL

"Chris, Our balcony looks beautiful and is exactly 44 inches tall to meet code. I could not have done it without you. Thanks again and when we get deck built will get our railing from you. You are the best."

Deanine B.; Brandon, MS
Aluminum Handrail Aluminum Handrail Aluminum Handrail
Please Note: The above photos show our ICC rated aluminum railing system. Please call 980.355.2749 for more information on our aluminum railing products.

"Hi Guys, Just wanted you to know, the gate arrived on time.  It is now installed and it fit perfectly.  I know my client will be thrilled with it. I must say that I am extremely satisfied with the quality of your product, the communication with your representatives and your overall American made professionalism.  I look forward to being a repeat customer.  Please forward message to all of your team. Great job guys!!!

Conrad C.; Hot Springs, SD
Custom Built Aluminum Gate Custom Built Aluminum Gate


"Fence looks great!! Definitely will do business again. Thanks"

Ti G.; Pearl, MS
Style B Aluminum Fence


Installed Vinyl Fencing By Soldier Fencing; Myrtle Beach, SC

Vinyl Fencing Vinyl Fencing Vinyl Fencing

"I can’t say enough positive things about Online Fencing. What could have been a complete nightmare turned out to be just a minor inconvenience and I owe that all to Online Fencing’s exceptional customer service. Back in June I purchased a large amount of already assembled aluminum fencing to go around my new in ground pool. Due to excavation work that was being done during the summer months we never got around to hiring a fence installer until late Fall. When the installer arrived they informed us that the fence I had chosen was not tall enough to meet the Town’s code. Apparently because of the design of the rails it didn’t reach the height minimum for pool code. Well, I honestly almost started to cry because I had $2,300 of fencing that I purchase 6months prior and now couldn’t use. I immediately called Online Fencing’s customer service expecting them to say that I was over the return policy period and that there was nothing they could do. However, Lucy was so quick to offer us an exchange for the appropriate fencing no questions asked. That same day I had a revised order that she put together to make sure I had everything I needed to meet code and she arranged to have my other fencing picked up. The refund check was issued within a day of them receiving the fencing back. The fencing and gates are now installed and are beautiful, sturdy and the color (bronze) is very classy. It’s more on the gray side than brown but it’s very rich looking. I’m extremely happy with their product and the price is almost half of what any local fence company would charge for similar aluminum fencing. There aren’t too many companies that will take back special order items without a re-stocking fee and Online Fencing is one of them ~ no extra fees what-so-ever. Don’t hesitate doing business with this company ~ you will be completely satisfied. Thank you for everything and keep up the superb work!"


Lorraine P.; Schenectady, NY


"Super Awesome Company for Fencing..I actually work in the Business and choice them for the high quality and variety..But what really won me over was the Customer Service from Lucy and the Delivery Guy Melvin Smith..They were beyond Good that's why I say Awesome..Melvin helped me Take my Pallet in my Yard up a small grass hill..it was above his duties and I really appreciated it..and Lucy was so helpful in making sure I would be Extremely Satisfied with My Fence..This is the Type of Company you want to Buy from..they take Good Care of You And Stand Behind their Product Too..I will be sure to post pictures when my Project is Done..Thanks Online Fence Supply..and Thanks Melvin and Lucy for your VIP Customer Service Treatment...Buy from here..You will Enjoy Fast Shipping and More!!"


Gary S.; Philadelphia, PA - Facebook Review


"Another great experience from Online Fence Supply. My third project using them and everything went perfect. Our garbage cans never looked so good. Thank you again!"


Heather K.; Indian Trail, NC

Tan Vinyl Privacy Fence Tan Vinyl Privacy Fence

"I can’t thank you enough for the beautiful customized driveway gate you designed and built for our driveway. Not only do I feel more secure about breaking in our rural community, but am so proud of the quality and beauty of the gate. We left the customization to you to accommodate for wider-than-a-car farm and recreational vehicles and you provided a wonderful option that works beautifully. What a pleasure to be able to trust a company to really listen to your needs and provide excellent solutions. You’ve earned an A+ recommendation from me!"


Wanda B.; Charlotte, NC


"I remember you asked me to send you some pictures of my fencing job at my residence. It looks great for my first fence installation. I have enclosed some pictures. You have a great day."


Gilles M.; Saint-Marie, MI

Style E Aluminum Fence Style E Aluminum Fence Style E Aluminum Fence

"Thank you. Attached is picture of the double gate. We have 5 small dogs."


Linda H.; Chesnee, SC

Style B Puppy Picket Gates

"Hi, this summer we installed your fencing around our new pool, it came out fantastic. We did it ourselves. Everything was easy (except digging the post holes in granite) and a snap to put together. As you can see from the picture, it looks great. Thanks for your great customer service too!"

Bob C.; Hudson, NH
Style B Pool Code

"We got our gate last October from you and we just put it up. It looks beautiful, we love it!!!"

Rodney B.;
Millington, MI
Double Drive Aluminum Gates

"Customer Service Was Excellent"

Rex H.;
Appleton, WI
Aluminum Fence Products

"I would like to thank Online Fence Supply for some great customer service & an outstanding product. I was very pleased with everything that they did for me. First class in every way!"

Scott W.; Pensecola, FL - Facebook Review
"I purchased 220ft of Style C double picket aluminum fence with 3 gates and 20ft of tan vinyl handrail. Everything went exceptionally smooth. Chris and Lucy were amazing customer service representatives, and everything arrived on time. All of the products were high quality and transformed the appearance of my home. Thank you."

Heather K.; Indian Trail, NC
Vinyl Handrail Style C Double Picket Estate Gate Style C Double Picket Aluminum Fence

"Great Customer Service Experience. Lucy was a pleasure to deal with, took the time to explain options and features. Overall, can't find anything that wasn't above standards, including the product received and very fast shipping. I would recommend them to anyone shopping for a nice looking product, at the right price. Thank You."

John R.; Oceanside, NY - Facebook Review

"This morning I was able to work with Chris via online chat. To say the least he was outstanding to work with! He helped ease my concerns about doing the project myself. He showed me many different styles, options, and the ease of installation via instructions and video. 5***** support. I hope the wife is onboard with doing the project ourselves. Thanks a lot Chris and Online Fence Supply!"

Andy H.; Fort Wayne, IN - Facebook Review

"I received the fencing today that I preserved less than a week ago. It appears that everything is here and is NOT damaged. I would caution your packing people to perhaps be a little more conservative. The box arrives crushes and although bubble wrapped the components were free to bounce around in the box.

However, all made it here in good shape!!!

The primary purpose of this message is to express my gratitude to work with a company that really seems to get what "customer satisfaction" is all about. Your rapid delivery, eagerness to resppond to my messages and the quality of the product should be the hallmark that all your competition should aspire to. I am glad that of all the on-line possibilities available that I picked your organization!

A very sincere THANK YOU!!!"


Chuck F.; Endwell, NY

Jim N.; Spring Hill, FL
Style E Whiate Aluminum Fence
"Gate came out beautiful. I will recommend you to all of my friends. Thank you very much for your help and the best customer service Lucy."

Lana T.; Winter Garden, FL

DD Aluminum Gate

"Your company is great to work with.  Your service has been outstanding and Lucy is the most helpful person ever.  Thank you for making this buying experience online great."

Nettie P.; Ocean Springs, MS


"Your company needs to get the best customer service award of any company anywhere. You sell fences……… yet your customer service is like Nordstroms! I am seriously going to tell everyone I know including the pool installation companies I work with."

Regards,
Brett S.; Califon, NJ

"Here is the pool project, using your fence, and now I'm putting rails on the workshop (in the background). You're the best, that's why I always get my fence from yall!"

Harold G.; Jasper, AL

Aluminum Pool Code Fence
"I can't begin to thank you for your amazing support on our fence purchase. We now are able to open the back door and let our dogs run free. The finials bring the finishing touch and our neighbors have not stopped asking where we got it. Thank You Again!"

Rick H.; Indian Trail, NC

Style C with Finials Style C with Finials

"Good morning Lucy. I finished my installation last weekend and we are so pleased.  All items ordered were delivered.  Again thanks for your help."

Barry D.; Henderson, NC

"I want to thank you and your company for such an excellent product. My wife and I installed this fence in one day. It is not only beautiful, but it is a great barrier from the pool. The shipping and packaging was top notch. I highly recommend your company. I know we saved thousands of dollars."

Facebook review - "First and foremost, this company impressed me right away. They answered all of my questions in a very timely manner. My wife and I installed our fence on our own in one day following the easy instructions found on their website (long day). The fence is not only a great safety barrier for our pool, but it also enhances the appearance of our home. I know I saved approximately $3,000-$5,000 by doing this myself. The packaging was top-notch, and it was delivered right into my garage. All parts were there with plenty of screws. This is a company that can be trusted."

Jeff F.; Jasper, IN

Style E Aluminum Pool Code Fence Style E Aluminum Pool Code Fence

"Here are some pictures of the finished product! Thanks again for all your support and help with this"

 Jason S.; Huntsville, AL

Aluminum Pool Code Fence Aluminum Pool Code Fence Aluminum Pool Code Fence

"You were helpful when I placed my order. You responded rapidly when I asked for a status report on my order. The order arrived when promised. The count of the items ordered was exactly as ordered. Perfect performance in every way."

Thank you.
Ronald S.; Winston Salem, NC

"I just installed about 400 linear feet of Style A residential. The fence went together great. I saved about $1000 getting the fence from Online Fence Supply. I would recommend this company to anyone."

"Debbie: Here are some photos I took yesterday. The fence went together flawlessly.  I installed it by myself, and it took approximately 3 weekends to complete for about 400 linear feet of fence."

Mitch C.; Nashville, TN

Mitch Aluminum1 Mitch Aluminum2 Mitch Aluminum3

"Good afternoon: We are a recent returning customer that just bought nearly $4,000.00 in fencing from your wonderful company. First of all, I must applaud your company and the wonderful customer service you provided to me and my fiancee. We truly love our fence and very pleased with our experience and have been sending our friends to your website to purchase their fencing due to our own experience"

Brett B.; Jacksonville, FL
"Hello Debbie, I want to thank you very much for all the help and support that you have given Bob and I as we began the installation of my pool code fence. I know we had a lot of questions to ask you. You were so nice to us and always answered them fully and patiently. Your customer support is the best! We so appreciated all the time you gave us to get our orders 100% correct. Thank you a million times for your generosity!"

Sheree C.; Westport, CT

"We received our order. Great product! Superior packaging. Love it."

Bob A. and Beth L.; Ponte Vedra Beach, FL

"Ordinarily I'm NOT the type to take the time to write a thank you, as I feel most experiences are of the type; "You get what you pay for" variety. However, my experience with your company, and the product warranted a quick thanks! Firstly, I'm genuinely pleased with the quality of the fence I purchased, and it is exactly as described. As most anyone is aware, that is not always the case when you buy something sight-unseen online. Secondly, I feel it's a fantastic value for the money. Lastly and most importantly, you should host a seminar on customer service! I installed the fence myself, (as I AM that type), and assembled the fence sections as I went. It wasn't until late into that Friday evening, that I reached the end of the fence line, and only then did I realize I'd been shorted pickets for the last section of fence. As I thought to myself, "that's just my luck", I prepared myself for the usual battle that ensues when dealing with a customer service department whenever you have a problem. One phone call the next day, and one voice message left, I didn't really expect to get a response. Much to my surprise, Monday morning I had an email from onlinefencesupply.com, apologizing for the oversight (nobody's perfect) and assuring me the missing pickets would be sent right out. Great Job! I wouldn't hesitate to do business with your company again."

A very pleased customer,
Gene R.; Midland, TX

"My beautiful fence is now complete and I couldn't be happier. I am sending a couple of pictures that you asked for and I hope you enjoy the beauty of your hard work. Thank you, and everyone involved, for making my backyard gorgeous safe for my dogs and grandkids."

Barbara B.; Crestwood, KY
Vinyl Fencing Vinyl Fencing

"I had the most amazing experience with this company.  I took a chance ordering their aluminum fencing, gates, custom gate and posts: sight-unseen. Not only is their product less expensive than from the big-box stores, but it is MUCH better quality. Very sturdy construction and I only ordered the Residential version of the gates and fencing. I can't imagine what the commercial grade quality is... must be sturdy enough to hold in an elephant!!!! The gentleman that delivered the fencing was very sweet. He indulged me in counting every piece that was delivered. He made absolutely sure that I was satisfied with the delivery. He laid the items down so they did not blow over while they are waiting to be installed. He was personable and professional. I cannot wait until this is installed and I will be ordering a LOT more from them in the coming months. I have about ¾ of an acre that currently has ‘goat fence’ that I am going to slowly replace with their awesome product!!!!  Their customer service was impeccable. I had questions that they answered IMMEDIATELY and they were accommodating and communicative. I am so impressed… I will HIGHLY recommend their products to others!"

Heather L.; Harrisburg, NC - Angie's List Review

Customer Submitted Pictures "Curved fence using adjustable wall brackets as discussed."

Alan D.; Newnan, GA
Curved Aluminum Fence Curved Aluminum Fence

"Hello Debbie. Well, I just want to say a big thanks to you!  I finished the wall just a few minutes ago and you mentioned when I was done you would like a picture.  I've attached a few to this email.  Thanks Again"

Joe M.; St. Augustine, FL
Concept Reality

"I recently purchased almost 500 feet of six-foot commercial ornamental aluminum fencing and gates from your company as part of a major landscaping project and I write to thank you for orchestrating an outstanding customer experience in every respect.  You arranged production and shipping schedules on short notice in order to accommodate urgent deadlines we were facing on site.  The technical quality and appearance of your product is absolutely outstanding, as was your response when we had questions or needed additional materials.  Your customer service and technical staffs were helpful and knowledgeable and went above and beyond to help us with the project.  The fence looks absolutely amazing and we saved many thousands of dollars by doing business with your company.  THANK-YOU!"

Jeffrey D.; Christiansburg, VA
"We had a great experience from our call for information on your product to completion.  Shipping was prompt and on time.  We were pleased with both the quality on the product as well as the cost to complete the work.  I would recommend Online Fence Supply to anyone who is a hands on person who loves to save money on DIY jobs around the house or office!" 

Harry S.;  Maumelle, AR
Aluminum Fencing

"Thank you very much. I attached a couple of pictures of the work I did so you can see. I will likely be ordering more from you. Thanks again."

Pierre G.; Raleigh, NC
Pierre Aluminum Fence Pierre Aluminum Fence 2

"Very few companies, these days, have customer service like yours! Thank You! I have already referred you and will be doing more business with you in the future. Thanks Again"

Mike S.; McKinney, TX

 "Hi Debbie, here is a picture of my fence installed. Thanks for taking care of that A. Duie Pyle shipping expense."

Sue N.; Selinsgrove, PA
Style A Aluminum Fence

"I purchased two sets of gates, one single and one double. I was very pleased with the quality, customer service and delivery. I would deal with this company again for any fencing needs that may arise in my future, and I highly recommend them."

Thank you.
Phil N.; NJ

"I just wanted to share a photo of the fence around our pool. We have received numerous compliments from our friends and neighbors about the looks of the new fence. We refer to it as the icing on the cake! What a difference the fence made to the look of our pool area!

I would also like to take a moment of time to express how nice it was to work with your company. I am very impressed about the accuracy of our order and the ease of ordering and helpful assistance of your staff. It was truly a pleasure to work with you, and our project came out incredible. Thanks again for your help!"

Regards,
Paul; CT
Paul

"We picked up our delivery Friday (and actually installed the entire fence this weekend!).  The product was quality as stated, and the ease of installation was great.  We will definitely recommend Hudson Fence to others!  We did a lot of research on this type of fence, and this was definitely a wonderful choice."
 
Kristen; Mechanicville, NY
"We got the fencing yesterday, and I am already putting it up - Great product and service!! You guys have been great to work with, and I love my new fence!!!  BTW, SEFL is an excellent business partner for you guys - they are very professional and courteous."

Dan M.; Eureka Springs, AR

"You guys really are awesome, and I can't wait to get my new fence installed in about 2 weeks! (No more walking the Greyhounds at 5:30am...I can simply "release the hounds"!!) Thanks again, and have a nice day!"

"Yes, the fence has been finished! Yay.....see the pics. The hounds have been released and are loving every minute of being free to run again! We are EXTREMELY happy with our new fence, and all of our neighbors are very impressed with the way it looks....it took me a full week to do it, but I did it on my own. The amount of "rackability" that your fence panels are capable of, is wonderful...and as you can see by my sloping back yard, it was a key factor in why I chose your company. Your products are excellent quality, and I couldn't be happier!"

Rob T.; Gainesville, GA
Rob T. Rob T. Rob T.

"My wife and I decided to add a privacy fence to our backyard after we trimmed our bushes and lost our privacy. You guys were awesome! Customer service answered all of our questions, and we ordered a 6ft. tan privacy fence. It arrived on time, and the installation went pretty easy for a moderate DIY guy. Thanks for everything! We finally got some privacy back in our yard."

Jonas M.; Southern Pines, NC
JonasVinyl1  JonasVinyl2

We're Not Always Perfect, But We Stand Behind Our Products & Services

"I wanted to let you know how pleased we were with this fence. First you must know my wife and I are retired bankers. We are not experienced in the construction business.  With what few tools we had, we were able to successfully install this fence. After all work was done, we were amazed at how stable and sturdy this turned out. We did not expect a fence made out of aluminum to be this strong. I am attaching some pictures to show the finished product. Overall, we would say that we were about 98% satisfied. The reason we were not 100% satisfied was because of three issues: 1) Your shipping policy states that the material would be shipped with a “lift gate services”. The truck arrived on schedule but with NO lift gate. The box had to be opened on the truck and lowered down by pieces. 2) A couple of the pickets were loose due to stripping of the screws. We had enough fence left over that we were able to replace the ones that were stripped. 3) This is the big issue. The gate was not constructed properly. It appears that the pickets are not perpendicular. The end pieces are especially noticeable. There is at least one inch difference in the spacing on the bottom rail as opposed to the top rail. Also, the top rail appears to be tilted slightly. I have attached a picture of the gate. It’s hard to tell from the picture but the actual product is not square. The fence posts are level but the gate protrudes a half inch at the bottom. Can this be exchanged?"

"Hi Debbie, We received our gate yesterday and it was perfect. Thank you so much for your rapid response. This has been a pleasurable experience, and we are extremely satisfied with your product, service, price and prompt attention to our minor issue. We will definitely refer you to our friends and neighbors. We live on a golf course and have already received several compliments on our new fence."

Thanks again, Barbara & Charley E.; Brandon, MS
Aluminum Fencing Aluminum Fencing Aluminum Fencing

"Debbie - Just wanted to let you know that we found the gate latch. It was in with the last box of panels. Thank you for your help. We look forward to doing business with you all in the future. You have a great company with wonderful customer support."
 
K. & D. Atkinson Bishopville, SC


Feel Free to share your photos and stories with us. Email us at sales@onlinefencesupply.com.